Privacy Policy

Last updated: January 2025

1. Introduction

Total Fit Spectrum ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

Personal Information

  • Name and contact information (email, phone number)
  • Fitness goals and health information you voluntarily provide
  • Payment information for services (processed securely by third-party providers)
  • Communication preferences and history

Automatically Collected Information

  • Website usage data and analytics
  • IP address and browser information
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use your information to:

  • Provide personalized fitness coaching and training programs
  • Communicate about our services and respond to inquiries
  • Process payments and manage accounts
  • Improve our services and website functionality
  • Send marketing communications (with your consent)
  • Comply with legal obligations

4. Legal Basis for Processing (GDPR)

Under GDPR, we process your data based on:

  • Consent: For marketing communications and non-essential cookies
  • Contract: To provide fitness coaching services
  • Legitimate Interest: For website analytics and service improvement
  • Legal Obligation: For compliance with applicable laws

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

  • Service providers who assist in delivering our services
  • Payment processors for transaction processing
  • Analytics providers (with anonymized data)
  • Legal authorities when required by law

6. Your Rights (GDPR)

You have the right to:

  • Access: Request a copy of your personal data
  • Rectification: Correct inaccurate or incomplete data
  • Erasure: Request deletion of your personal data
  • Portability: Receive your data in a structured format
  • Restriction: Limit how we process your data
  • Objection: Object to processing based on legitimate interests
  • Withdraw Consent: Revoke consent for marketing communications

7. Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Typically:

  • Active client data: Duration of service relationship plus 3 years
  • Marketing data: Until consent is withdrawn
  • Website analytics: Up to 26 months

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Encryption of data in transit and at rest
  • Regular security assessments
  • Access controls and staff training
  • Secure data storage with reputable providers

9. International Data Transfers

If we transfer your data outside the EU/EEA, we ensure adequate protection through:

  • Adequacy decisions by the European Commission
  • Standard Contractual Clauses
  • Other appropriate safeguards

10. Cookies and Tracking

We use cookies for website functionality and analytics. See our Cookie Policy for detailed information about our cookie usage and your choices.

11. Children's Privacy

Our services are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children under 16.

12. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or website notification.

13. Contact Information

For privacy-related questions or to exercise your rights, please contact us:

14. Data Protection Officer

For GDPR-related inquiries, you may contact our Data Protection Officer at: [email protected]

15. Supervisory Authority

You have the right to lodge a complaint with your local data protection supervisory authority if you believe we have not handled your personal data in accordance with applicable laws.